Privacy Policy

Last updated: July 12, 2026

Money Mite Ltd. ("Money Mite," "we," "us," or "our") operates the Money Mite website and provides cross-border payment infrastructure and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.moneymite.com, use our APIs, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

  • Contact information — such as your name, work email address, company name, job title, and phone number when you request API access, contact us, or subscribe to updates.
  • Account and business information — such as business registration details, billing information, and compliance documentation provided when you onboard as a customer.
  • Transaction and technical data — such as payment instructions, API usage logs, IP addresses, device identifiers, browser type, and diagnostic data related to your use of our services.
  • Communications — such as the content of emails, support requests, and other messages you send to us.

2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and process requests for API access or sandbox credentials.
  • Provide, operate, maintain, and improve our payment infrastructure and website.
  • Verify identity, conduct due diligence, and meet legal and regulatory obligations.
  • Process transactions and facilitate payouts through our banking and payment partners.
  • Send service-related communications, security alerts, and administrative messages.
  • Analyze usage trends to improve performance, security, and user experience.
  • Protect against fraud, abuse, and unauthorized access.

3. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal information based on one or more of the following: your consent; performance of a contract with you; compliance with legal obligations; and our legitimate interests in operating and improving our services, subject to your rights.

4. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers — such as hosting, analytics, customer support, and security vendors who process data on our behalf under contractual safeguards.
  • Financial and payment partners — such as banks, payment networks, and regulated institutions required to execute cross-border payouts.
  • Professional advisors — such as lawyers, auditors, and consultants where necessary.
  • Authorities — when required by law, regulation, court order, or to protect rights, safety, and security.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

5. International Data Transfers

Because Money Mite facilitates cross-border payments, your information may be processed in countries other than where you reside, including jurisdictions in Asia and elsewhere. Where required, we implement appropriate safeguards for international transfers.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve functionality. You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

8. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at it@moneymite.com. We may need to verify your identity before responding.

10. Children's Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes take effect. Material changes will be posted on this page.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Money Mite Ltd.
Email: it@moneymite.com
Website: www.moneymite.com